I have made several attempts to contact this Medical Practice to simply obtain and apply for a Document to gain access to and Release of Medical Records Consent form. My initial inquiry has been met with abruptness, rudeness and condescension by both Administration staff . These Medical Records are VITAL to ONGOING Health and Welfare Needs and I find it distressing to be treated in such a manner and again being refused the opportunity to gain said Information. I have called this Practice back on Redial now at least 10 times and all of my calls remain unanswered and cannot leave a message as there is again no facility or avenue to do that. I NEED THESE RECORDS, I NEED TO BE ABLE TO HAVE ACCESS TO THIS DR TO GAIN THEM. I DO NOT APPRECIATE THAT ADMINISTRATIVE ASSISTANTS TAKING LIBERTY WITH MY RIGHT TO ACCESS.
Absolutely disgusting people. Someone used my medicare card withoit my consent. Name on their records was not mime and fraud was evident. I was told they would look into the matter and call me. After two weeks i called back. The woman at reception said "does it really matter? Why does this bother you so much?". I was appalled. It matters because its on my medical history and fraudulent. I was tild not to use that tone. She then said its lucky im not a patient of the surgery and she hung up. I phoned medicare, they stated it was unacceptable and resolved the issue. I would recommend avoiding this surgery. They have digusting attitudes and very poor record keeping to say the very least...
Johnston H D is an Australian Doctor based in Kempsey, New South Wales. Johnston H D is located at 18 Kemp St, West Kempsey NSW 2440, Australia.
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