I have dealt with MVT since 2003. Their staff are very efficient, friendly and helpful. They specialise in putting together overseas escorted group tours. I.E. you have someone to oversea the trip, sort out any problems and help where they can. Plus theres always an experienced and knowledgeable guide to meet you at your destination and help you get the most out of your journey wherever you choose to go. They try also to get you the best deal they can. Check their website for testamonials and informative itineraries.
We have travelled a few times with this travel agency. However the last one, only 5 months ago, we went to Mexico and Cuba with the same company. there were far too many people on the bus and seat allocations were quite difficult. During our short stay we were often hurried and there was hardly any time for convenience stops. The tour guides were not equipped with any microphones, so that most travellers at the end have missed out on important information. The Mexican tour guide, Enrique, did not wait to get his 'flock' together so that people often got lost. In addition there was never enough time at all to browse for souvenirs, hence, as we have missed out we had to buy ours at the airport. I have given specific feedback to the company and even compiled a colourful travel log for their convenience and information. So far I did not even receive a 'thank you' let alone an appreciative phone call. I personally believe that this company acted very unprofessional as they should be grateful that somebody took pen to paper and compiled a comprehensive feedback and travel log. Under these circumstances I would advise people to search elsewhere as this company does not appreciate any feedback let alone offer compensation for any inconvenience as we have experienced when travelling with other travel agencies.
Faboulous overland tour to Vietnam loved our tour and guide Tingh would recomend thids tour and MVT
My sister & I went to Greece & The Greek Island tour & we thoroughly enjoyed every minute of it. We were so glad we went.The guide from Cosmos Maraeka was excellent. That was three years ago in May. Looking forward to another trip around June, July would love to fly to Athens then cruise the Greek Islands.A big thank you to Macleay Valley Travel.
Five tours, all were excellent.
Macleay Valley Travel is an Australian Travel Agency based in Kempsey, New South Wales. Macleay Valley Travel is located at 33 Smith St, Kempsey NSW 2440, Australia.
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